@inproceedings{Paikens-EtAl:2020:NLDB,
author = "P. Paikens and A. Znotins and G. Barzdins",
title = "Human-in-the-Loop Conversation Agent for Customer Service",
year = 2020,
booktitle = "Natural Language Processing and Information Systems",
publisher = "Springer",
volume = 12089,
pages = "277-284",
doi = "10.1007/978-3-030-51310-8_25"
}