TY - CHAP T1 - Human-in-the-Loop Conversation Agent for Customer Service AU - Paikens, P. AU - Znotins, A. AU - Barzdins, G. TI - Natural Language Processing and Information Systems PY - 2020 PB - Springer VL - 12089 SP - 277 EP - 284 M3 - doi:10.1007/978-3-030-51310-8_25 ER -